As the Digital Executive for Personal Banking, Michelle Sherwood is responsible for Digital Channels, Digital Sales and Commercialisation, Digital Customer Engagement and Customer Experience.
Before joining NAB in October 2018, Michelle held senior executive positions at Qantas, IAG and Telstra, where she led several large high-performing sales, digital, product and marketing teams. She has broad expertise across a range of industries and disciplines, including customer experience and advocacy, human-centred design, digital strategy and management, data commercialisation, business transformation, brand and marketing communications and CRM.
To participate as a speaker:
Brittini Raygo
Senior Conference Producer
T: +61 413 163 237
To participate as a speaker:
Aron Kunaseelan
Chief Operating Officer
T: +61 2 8484 0901
To participate as a speaker:
Stella Spackman
Senior Conference Producer
T: +61 433 732 794