Who’s Who Interviews

Who’s Who Interviews

  • Jasmine Alvarez
  • 12 November 2024
Citi, while an indisputable member of the banking old guard, has established itself as a vanguard innovator in Singapore’s hyper-competitive banking sector. The financial services group has garnered multiple awards in recent years for its innovations, consistently recognised by peers...
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  • Stella Spackman
  • 2 October 2024
With roots stretching back to Australia’s earliest benevolent societies, NobleOak has a deep legacy rivalling some of Australia’s most iconic and long-lasting businesses. Yet, while its roots are mature, its innovation ecosystem and ambitions are evergreen. Today, the life insurer...
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  • Jasmine Alvarez
  • 17 September 2024
Malaysia’s innovation and ICT landscape is undergoing impressive transformation, driven by the Government’s relentless focus on emerging technologies like AI, blockchain, and data analytics. Through initiatives like the National AI Roadmap and National Policy on Science, Technology, and Innovation, the...
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  • Jasmine Alvarez
  • 10 September 2024
As the digital landscape continues to evolve at an unprecedented pace, government organisations are increasingly at the forefront of both technological innovation and cybersecurity challenges. Singapore, recognised globally as a leader in digital government initiatives, is no exception. GovTech has...
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  • Brittini Raygo
  • 26 August 2024
As product manager overseeing the New Zealand Government’s transformational FormBuilder function, the no-code digital form builder for public sector agencies and councils, Shelley Campbell has been at the forefront of the NZ’s push to level up with and even exceed...
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  • Stella Spackman
  • 8 August 2024
The early embrace of emerging artificial intelligence (AI) technologies within New Zealand’s financial services is an exciting yet uncharted domain. While the influx of these cutting-edge technologies promises huge benefits for all industries that adopt them, any AI deployment –...
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  • Yasmine Raso
  • 13 March 2024
Following its recent IRAP assessment, Okta is one of the few tech powerhouses nailing this complex balance between data security, digital identity and UX across all levels of government and education.
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  • Jasmine Alvarez
  • 6 March 2024
Insurers and the technology they use have evolved markedly in recent years, as lofty, blue-sky visions are quickly adopted as everyday, user-friendly tools – from sensors that track the health of a policyholder, satellites that track the fallout of a...
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  • Jasmine Alvarez
  • 28 February 2024
In an industry that places enormous value on consistency, predictability and the tried-and-true, the prospect of letting loose fast-evolving and, in some cases, black-box technologies like artificial intelligence (AI) can be daunting. Alex Taylor, in his unique role as Global...
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  • Jasmine Alvarez
  • 20 February 2024
In the continuously evolving landscape of the insurance industry, customer expectations and needs are always shifting and challenging companies to adapt their digital products and services. At the forefront of this transformation is Hinesh Chauhan, Chief Information Officer for TAL,...
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  • Stella Spackman
  • 17 November 2023
Try as one might, no organisation can guarantee 100 per cent security. But most are firmly intent on at least closing the gap that their cyber enemies can exploit. Thomas Hammel, Allianz USA’s Chief Information Security Officer (CISO), fears this...
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  • Stella Spackman
  • 7 November 2023
In a region at the forefront of innovation in financial services, Citibank Singapore has set itself apart from its peers through heavy investments in human-centred customer journeys. We recently spoke with Nilesh Kumar Jain, head of digital channels and experience...
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  • Jasmine Alvarez
  • 11 September 2023
Singapore has emerged as a global hub for technology and innovation, with its Government Technology Agency, or GovTech, playing a pivotal role in fostering growth and adaptation in this ever-changing environment. In recent years, the country has continued to prove...
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  • Patrick Buncsi
  • 26 July 2023
The merger earlier this year of the Hunter-based Newcastle Permanent and Greater Bank brands has created a regional banking powerhouse – one of Australia’s biggest mutual banks by net assets. While the move appears, at least in some part, motivated...
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  • Patrick Buncsi
  • 19 June 2023
ConnectID, developed by payments authority Australian Payment Plus, or AP+ (an amalgam of  BPAY Group, eftpos and NPP Australia) is Australia’s only (financial services) industry-led, and government-accredited, identity exchange. Set to be rolled out across 2023, the solution promises to...
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