The social customer is a radically new breed of consumer. They post online on various channels and they don’t hold back. And these unabashed posts are in the open for everyone to see. Customer Service and Contact Centers have always been important to a business’ ability to handle customer questions, resolve problems and deal with issues making them the best group to influence the social customer experience. Download this LiveOps whitepaper to learn more about the Social Customer and how to tackle the challenges of today’s social interactions —quickly, easily and efficiently.