13th Annual

Future of Insurance, Sydney 2024

Navigating the Digital Frontier
15 March 2024 8:00 am - 5:30 pm

Hilton Sydney
About the Event

FST Media’s Future of Insurance, Sydney 2024 conference will delve into the dynamic landscape of the insurance industry. Immerse yourself in a unique experience filled with distinguished presentations, fireside chats, and panel discussions. This event serves as the epicenter for innovation, bringing together over 300 insurance-specific delegates, 16 speakers, and 10 technology vendors under one roof.

Our conference program is designed to uncover the essential building blocks of a sustainable digital transformation across the insurance spectrum. Join industry experts as they share invaluable lessons and insights on themes, including:

  • Shaping the Future Generation of Insurance: Adapting to evolving customer needs and preferences in insurance products and services and how insurance companies are transforming traditional models to meet the demands of the future.
  • Technological Innovations and Insurance Product Evolution: Exploring how technology is enabling the development of dynamic and flexible insurance solutions, the benefits of tailoring products to individual needs and concerns related to the security, transparency, and compliance.
  • Navigating Emerging Risks in the Insurance Industry: Challenges and opportunities arising from increased reliance on AI, including concerns related to data privacy, ethical considerations, and the need for regulatory frameworks to keep pace with technological advancements.

Don’t miss the chance to be at the forefront of insurance industry insights, strategies, and innovations. Connect with industry leaders and be at the nexus of innovation at the FST Media’s Future of Insurance, Sydney, 2024.

Speakers
Chief Information Officer
TAL
Executive General Manager, Enterprise Services, Technology & Operations
IAG
Executive Director Insurance
Australian Prudential Regulation Authority (APRA)
Chief Information Officer
Resolution Life Australasia
Chief Product Officer
Honey Insurance
Global Head of Emerging Technology
QBE Ventures
Chief Technology Officer
ClearView Wealth Limited
General Manager Strategy, Innovation and Ventures
HCF
General Manager ANZ Corporate Strategy (Interim)
BUPA
General Manager - Technology & Digital
Tokio Marine Group
Head of Data Science
QBE Insurance
Head of Portfolio Growth
Marsh Australia and New Zealand
Head of Technology Transformation
Zurich Insurance
Head of Delivery and Change - Information Management
Medibank
Head of Analytics
Cover Genius
Digital Solutions Director
Helia
Vice President, L&H Solutions
Swiss Re
Head of Solutions Consulting, Australia and New Zealand
SS&C Blue Prism
Head of Partnerships and Alliances for Insurance
Endava
VP Sales Asia Pacific
Quadient
Enterprise Account Executive
Workato
Global Chief Technology Officer, Insurance Vertical
Tata Consultancy Services (TCS)
Agenda
  • How transparency can address uncertainties and create favourable outcomes
  • How we can invest in resilience and future-proof the industry
  • Examining the affordability and accessibility concerns in the insurance sector

 

  • How to be agile in a rapidly changing insurance landscape.
  • Why simplicity and interoperability are key to both the employee and policy holder experience.
  • Understand how to scale through automation without increasing risk and cost.

 

  • How rapid advancements in artificial intelligence and machine learning technologies are reshaping the traditional landscape of the insurance sector. 
  • Streamlining underwriting processes, claims management, and risk assessment, leading to quicker and more accurate decision-making with new tools and technologies. 
  • Challenges and opportunities arising from increased reliance on AI, including concerns related to data privacy, ethical considerations, and the need for regulatory frameworks to keep pace with technological advancements. 
  • Customer-centric insurance is the future, focusing on personalisation and exceptional experiences.
  • Importance of technology in enabling insurers to meet customer needs.
  • Prioritising customer-centricity maintains and builds trust.

 

  • Effective customer engagement strategies that foster long-term relationships.
  • Embracing digital tools and technology to enhance service offerings and streamline customer interactions.
  • Building modern platforms and systems to eliminate legacy technology, enhance customer experience and facilitate seamless integration of new technologies, programs, and tools. 
  • Understanding the many risks and uncertainties involved with Mergers & Acquisitions that create wide range impacts to stakeholders at every level, including directors, shareholders, employees, and customers.
  • Shifting from reactive troubleshooting to proactive measures through a detailed understanding of the risks by investing in a comprehensive risk assessment and management plan.
  • Knowing how to navigate the risks will help companies enhance stakeholder trust and enable to achieve sustainable profitable growth.

Exploring the transformative role of AI in creating inclusive workplaces for neurodiverse individuals.

  • Integration of AI technologies to support and enhance the unique skills of neurodiverse talents.
  • Showcasing real-world applications and innovative AI solutions that boost productivity and innovation.
  • Strategies for overcoming challenges in integrating AI and neurodiversity in the workplace.
  • Insights into leveraging AI to unlock the full potential of neurodiverse individuals.

Learn how to use AI to foster a diverse, equitable, and dynamic work environment, paving the way for the future of work.

  • Charting the digital transformation roadmap in insurance: a visionary perspective.
  • Exploring innovative technologies to revolutionise insurance practices.
  • Adapting to evolving customer needs and preferences in insurance products and services.
  • How insurance companies are transforming traditional models to meet the demands of the future.

How IAG have integrated Property and Technology to deliver a better workplace experience and what we are doing to become increasingly sustainable and resilient.

  • How AI and data analytics revolutionise business operations through enhanced insights and efficiency.
  • Why Data-driven decision-making with AI is crucial for competitiveness in dynamic markets.
  • Importance of AI and data-driven strategies to empower businesses and to anticipate market trends.
  • Why Ethical data management is vital as AI integrates into business strategies, ensuring trust and accountability.
Contact Us
To participate as a speaker:
Jasmine Haw Alverez
Conference Producer
T: +61 2 8484 0918
For sponsorship enquiries:
Marcus Sedman
Senior Account Director
T: +61 402 147 500
To participate as a speaker:
Murali Ramesh
Head of Production - FSI
T: +61 2 8484 0904