18th Annual

Future of Financial Services, Sydney 2024

Event Subtitle
24 October 8:00 am - 25 October 5:30 pm

ICC Sydney
About the Event

Step into The Future of Financial Services, Sydney 2024 – where innovation meets inspiration in the heart of Australia’s banking and financial landscape. As the unrivaled flagship event and a powerhouse in the Southern Hemisphere, we’re your go-to hub for the latest tech trends and financial innovations. For almost two decades, FST Media’s forum has brought together an exciting crowd of technology, digital, and business leaders from banks, insurers, fintechs, and wealth managers nationwide and worldwide. Join 1,000+ financial services trailblazers, 80+ speakers and connect with 60+ cutting-edge technology solution providers, witness the industry’s rising stars, and unite with leading futurists, strategists, and influencers.

Last year we explored topics such as rebooting the home lending paradigm, unleashing Generative AI in finance, and discovered innovative ways to build operational excellence as a competitive advantage. These topics illuminate the path to operational prowess through zero-touch operations, leveraging the synergy of AI and hyper-automation to gain a strategic edge in the competitive landscape of finance.

In this year’s edition, Future of Financial Services, Sydney 2024 will explore key themes such as identifying macro-trends that continue to shape the future of technological advancements and harnessing the ability to swiftly pivot these technologies, cultures, and team structure as required aka composability. These topics will cover the whole landscape from the revolutionary shift in payments, and regulatory amendments to promoting agility at scale within financial institutions.

Past Speakers
Futurist and Innovator
Psykinetic
Managing Director & Group Head, Consumer Banking
DBS
Chief Information Officer
ING Australia
Chief Information Officer, Personal Bank
NAB
Group Chief Technology Officer
Westpac Group
Chief Technology Officer
ANZ
President & Chief Digital Officer
Kotak Mahindra Bank
General Manager, Group Operations (Global)
Westpac
CEO
The RegTech Association
Chief Risk Officer
Resolution Life
Chief Executive Officer
Australian Payments Network (AusPayNet)
Chief Technology Officer
Bank of Queensland
Chief Payments & Schemes Officer
Australian Payments Plus (AP+)
Group Chief Information Officer
nib Group
Group Chief Technology Officer
Cover-More Group
Chief Executive Officer
Blockchain Australia
Chief Executive Officer
Finder Australia
General Manager Credit Cards & Personal Lending
ANZ
General Manager (Domain Lead) Cloud, Data & Analytics
ANZ
General Manager of Lending
Lendi Group
General Manager Advice Capability and Research
AIA Financial Wellbeing
General Manager - Technology & Digital
Tokio Marine Group
Executive Director, Client Connect Lead, Customer Science & Segment, Wealth Management
DBS Bank
Chief Design Officer
Macquarie Bank
Country Head, Product Management, Global Payments Solutions
HSBC
Head of Digital, Technology and Communications Coverage
Citi
Director, Corporate Origination & Tech Sector Lead
HSBC
Head of Digital Innovation
QBE
Country Head, Global Payments Solutions
HSBC
Group CIO
Heritage People's Choice
Chief Customer and Digital Innovation Officer
Newcastle Greater Mutual
Chief Strategy Officer
CBHS Health Fund Limited
Chief Technology Officer
Integrity Life
Executive Manager Process Mining & Transformation
Westpac
Head of Commercial Property & Specialty Claims
Suncorp Group
National Manager, Commercial Claims
Suncorp Group
Chief Technology Officer and Founder
IAG ROLLiN’ Insurance
Director of Product
Macquarie Bank
Chief Product Officer
Zip Co
Chief Commercial Officer
Tic:Toc
Senior Manager Compliance Advisory
HSBC
Head of Open Banking
HSBC
International Head of Public Policy
Block
Director for Strategy, Innovation, and Transformation
Conga
Principal Consultant, Global Digital Transformation
FPT Software
VP Sales, APAC
Lucidworks
Senior Solutions Architect
SAS
Chief Executive Officer and Executive Director
Nucleus Software
Master of Ceremonies
(MC)
Managing Director, ANZ
Alteryx
CIO and CTO
Shaype
Chief Product Officer
Shaype
Global Senior Director, Financial Services Industry Solutions
VMware
Co-Founder and CEO
Nano Home Loans
Vice President
HCLSoftware APAC Geo
Regional Sales Director, Financial Services
Salesforce
Senior Customer Success Manager
WalkMe
Managing Partner, APAC
Fexle
Ecosystem & Business Development Manager
XDC Network
Head of Web
Athena Home Loans
Chief Technology Officer
ServiceNow
Head of Financial Services, APJ
ServiceNow
Regional Sales Director, Australia and New Zealand
Moneythor
Head of Marketing
Atomic.io
Chief Marketing Officer
Fisher Funds
Director of Sales
Whispir
Director of Strategic Alliances
Smart Communications
Area VP, Global Customer Success Leader
BMC Software
Master of Ceremonies
(MC)
Co-Founder and CEO
Curium App
Head Of Digital and CRM
TAL Australia
Chief Customer and Marketing Officer
Wisr
Area Vice President ANZ
Braze
Industry Lead, Financial Services
Intel
CEO and Co-Founder
Realta Logic
Director
Vertex Cyber Security
VP Sales Asia Pacific
Quadient
Regional Director, Australia & New Zealand
Whatfix
Product Owner/Lead Experience Designer
ANZ
Founder and CEO
Cognitivo
CEO
Revealr.ai
Co-Founder | Head of Business Development & Strategy
HumanableCX
Head of Financial Services Sales - APAC
Amdocs
Regional Director, Solution Engineering, APJ
Twilio Segment
Chief Product Officer
Beforepay
Director of Strategic Partnerships
Cover Genius
Director of Partner Services & Analytics APAC
Cover Genius
Head of Performance
Finder Australia
Agenda
  • Establish your WHY – link to an emotion
  • Worst case scenario goal setting
  • Reverse engineer your way to success
  • Training for the Time Poor
  • Discussing the significance of modernisation and interoperability  
  • How to build guard rails around common pitfalls in the age of hyper-digitising operations 
  • Reimagining cloud operations by enhancing visibility, leverage automation, and foster collaboration for efficient digital management 
  • Leveraging AI capabilities to remove manual processes and drive to next best action 
  • Assembling the future-ready bank
  • AI-pair programming: the future of software development
  • AI: behind the headlines
  • Building a more modern, flexible, and scalable technology platform
  • Enabling the bank to deliver an even better mobile-first customer experience now and into the future
Testimonials
Hear from previous attendees

The Future of Financial Services, Sydney 2022 was an energizing event with an impressive line-up of speakers discussing the latest trends in finance. A great opportunity to get to know the ins and outs and network with enthusiastic practitioners and experts, and I was delighted to be able to showcase DBS' work as well!

Managing Director - FIG - Head Digital Assets

DBS Bank (Singapore)

Future of Financial Services, Sydney 2022

Contact Us
For sponsorship enquiries:
Brigitte Guerin
Commercial Director
T: +61 417 678 632
For event and marketing enquiries:
Jessica Cozanitis
Marketing Executive
T: +61 401 422 928
To participate as a speaker:
Murali Ramesh
Head of Production - FSI
T: +61 2 8484 0904