FST Media’s Banking Summit, Sydney 2024 will dive into the insights of the industry with a series of keynote presentations, on-stage interviews, panel discussions, and robust peer-to-peer roundtable sessions. This forum will gather over 15 speakers, 10 technology vendors, and 160 senior banking delegates to discover the next era of banking.
The theme for this year is “Revolutionising Banking,” where our speakers are to delve into Customer Experience, Data Technology, and Innovation intersect in the banking industry. Our conference program is designed to discuss the evolution of banking and how organisations can ensure they are at the forefront of digital, data and technology transformation. Join industry experts as they share invaluable lessons and insights on themes, including:
- Utilising Technology to Understand Customers: how artificial intelligence, machine learning, and data analytics can help banks understand customer preferences, anticipate needs and provide tailored solutions
- Resilient Evolution: proactively adapting to evolving technology landscapes while ensuring the resilience and stability of critical banking systems.
- Customer-Centric Strategies: building and maintaining trust in an era where customer loyalty is increasingly influenced by digital experiences.
- Data Driven Decisions: innovative approaches to data management, including data insights, machine learning and predictive analytics
- Meeting and Predicting Customer Needs: using technology, data and strategies to meet the ever changing and evolving needs of customers, improving experiences and ensuring accessibility.
FST Media’s Banking Summit, Sydney 2024 will be the gateway to the future of banking, digital transformation, and customer-centric excellence. Connect with industry leaders and gain insights that will shape the banking landscape.
- Role of Regulation: the critical role of regulatory agencies in maintaining stability within the banking sector.
- Frameworks: how regulatory frameworks are designed to safeguard the financial system, prevent systemic risks and ensure fair practices.
- Evolving Challenges: the evolution of regulatory approaches and the challenges in adapting to the rapidly changing landscape of banking and finance.
- Seamless Transformation: challenges and solutions in implementing large-scale transformations within the banking industry
- Digital Services and Channels: how banks are navigating the digital landscape to enhance customer experiences
- Customer-Centric Strategies: building and maintaining trust in an era where customer loyalty is increasingly influenced by digital experiences
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
- Data Driven Decisions: innovative approaches to data management, including data insights, machine learning and predictive analytics
- AI Applications: how artificial intelligence is reshaping traditional banking functions, from risk assessment and fraud detection to customer experiences
- Challenges to Innovation: potential challenges and ethical considerations associated with the widespread adoption of transformative tools and technologies such as AI
- Fusion of Technology and Personalisation: how banks can leverage advanced digital technologies to enhance customer experiences while maintaining a personalised touch.
- Utilising Technology to Understand Customers: how artificial intelligence, machine learning, and data analytics can help banks understand customer preferences, anticipate needs and provide tailored solutions
- Security Measures in the Digital Era: the evolving landscape of risk and threats in the banking sector and how organisations can implement robust safety protocols without compromising experience
- Elevating Customer Experience: strategies and processes to create seamless, user-friendly interfaces and banking processes that work to improve the customer experience.
- Customer Wellbeing: how banks are leveraging cutting-edge technologies like AI and machine learning to proactively protect customers from the emotional, financial and potential long-term consequences of fraud.
- Meeting and Predicting Customer Needs: utilising technology, data and strategies to meet the ever changing and evolving needs of customers, improving experiences and ensuring accessibility.
- IT Operations for Innovation: strategies and best practices for optimising IT operations within the banking sector to foster innovation.
- Collaboration and Continuous Delivery: collaboration between development and operations teams in breaking down silos, accelerating software delivery, and improving overall agility.
- Resilient Evolution: proactively adapting to evolving technology landscapes while ensuring the resilience and stability of critical banking systems.
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